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2024 Sounders Kits & More

Free Returns, Easy Exchanges, and Fast Shipping

Welcome to our Return/Exchange information center! If you don’t find the information you’re looking for here, please don’t hesitate to contact us.

At Simply Seattle, our goal is to provide the very best of Seattle and Seattle sports. We’re thankful for the continual support of our loyal customers and strive to provide top-notch products and customer service. Subsequently, we're happy to offer free returns and exchanges on unworn items in original condition. To initiate a return or exchange, please email

Return Policy Details

We provide free returns/exchanges by 1) paying for return shipping on domestic packages, and 2) shipping out exchanges for free, so long as the items meet the following eligibility criteria:

  • Return/exchange must be initiated within 30 days of delivery date
  • Item(s) must be unused, unworn, and have original tags attached 
  • Marked-down/sale items are not eligible for return
  • Excludes international orders: we are not able to provide return labels on shipments outside the United States
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