FAQ

When will I receive my first shipment?

We’ll ship you your first box within 2 business days of your order. Each subsequent shipment will also be sent out within 2 business days of your renewal period.

What item will I receive?

You’ll receive a Mitchell & Ness Seattle SuperSonics Snapback or Premium T-Shirt, depending on which option you select. Each shipment will also include a free Sonics accessory!

Do I get access to any additional deals?

Yes! Each shipment will come with a unique one-time discount code. These codes are exclusively available to 6th Man Club Subscribers.

Can I skip a month?

Yes! If you ever need to delay your next shipment, click the “manage subscriptions” button inside your customer account. Then, select your subscription, click on “upcoming order,” and then “skip."

Can I pick up my subscription order in the store?

No, subscription boxes are ship-only.

What if I need to cancel my subscription?

You’re free to cancel your subscription anytime. To cancel your subscription, email hello@simplyseattle.com or select "cancel my subscription" inside your customer account page.

What if I need a different size?

Not a problem! Send us an email at hello@simplyseattle.com and we’ll set up an exchange for you. We’re only able to exchange for different sizes, subscription box products aren't eligible for any other refunds or exchanges.

If you have any other questions, feel free to send us an email at hello@simplyseattle.com.